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Terms & Conditions

By paying for a cruise you agree to Sydney Luxury Charters Pty Ltd (SLC) terms and conditions set out below.

SLC reserves the right to cancel Charters that are in breach of our terms and conditions.

Quotations

Quotes are only valid for 14 days.

Right of Refusal

SLC reserves the right to refuse bookings which contravene these Terms and Conditions. The Charterer must provide all necessary details to the Agent (Operator)  about the charter and charterer's group.

Tentative Bookings

Tentative reservations will be held for up to 48hrs pending payment of deposit. The booking is not secured until the non-refundable deposit, initialled and signed Charter Confirmation has been received. 

Confirmation of Bookings

A charter will be confirmed on receipt of the deposit specified in the quotation and signed acceptance of these Terms and Conditions. All bookings made withing 14 days of the Charter date require payment in full at the time of booking.

Non-Refundable Deposit

The non-refundable deposit payment is 50% of the event. The deposit is due at the time of booking, in addition to signing and returning the Charter Confirmation document, to secure the booking.

Final Payment

Final guest numbers and final payment is required 14 days prior to the Charter.

Methods of Payment

Bank transfer, cash or credit card. Credit card surcharges?

Additional Charges

Any additional charges on the day of service are to either be charged to the credit card provided by the client, taken from the bond or alternatively an invoice is to be sent to the client on the first business day after the charter for payment, due in 7 days.

This includes but is not limited to extensions of Charter, additional services, water taxis and any other addtional charged notified by the Operator (or captain) including excessive cleaning or damages to the vessel.

Bond

A $3000 bond must be paid before the commencement of the voyage. The bond shall be returned in full to the client within 7 days of the charter date unless there was a loss of, or damage to the vessel, its equipment or fittings, caused by members of the party.

 

Included in this is excess cleaning required to the vessel, or additional carpet cleaning required due to excessive spillages.

The bond may be paid by Credit Card however this may incur a 2% surcharge. Sydney Luxury Charters Pty Ltd have the right to deduct any additional charges, as listed previously, or damages to the vessel, its equipment or fittings, caused by members of the party.

Sydney Luxury Charters Pty Ltd must notify the hirer of this, stating reasons why the bond was taken in line with the reasons as listed above. 

Charterer's Group: (?)

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Breach of Charter Conditions

Should any damage (including interior or exterior furnishings, fixtures and fittings) caused by the chartereer's group be greater than the authorised amount, the charterer agrees to pay for all costs and associated labour work involved.

Limit of Liability

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Liabilities and Maritime Claims Act 1989 (Cth)

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Damage to the Vessel

The Charterer shall indemnify the Operator in respect of any loss or damage to the vessel or its equipment or fittings howsoever caused by members of the Charterer's group, fair wear and tear excepted.

Indemnity

The Charterer agrees to indemnify and hold harmless the Operator, its agents and employees, from and against any and all losses, claims, actions, costs, expenses, fees, damages, fines and liabilities (including reasonable legal fees) caused by any negligent act or omission by the Charterer or members of the Charterer's group. Any personal property lost on charter will not be held responsible to the crew or Operator of the Charter.

Force Majure

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Cancellation

Deposits are non-refundable.

If a cancellation is made within 28 days of the event, total monies paid are not refundable.

If the operator cancels the Charter for any reason, such as unsafe weather conditions predicted or occurring or impacted by Covid-19 health concern, the booking may be transferred to another date that is suitable for the client. The booking must take place within 12 months. If the booking incurs additional fees, a second invoice shall be prepared and sent to the client i.e. a change from low season to high season rates.

Covid 19

if Government regulations enforce a Covid restriction that prevents the charter from proceeding, we will offer to reschedule to a date that suits both the client responsible for booking the charter and Sydney Luxury Charters Pty Ltd, with no extra fees, within the next 12 months. Refunds do not apply. 

This policy comes into place with the following conditions:

If the government regulations enforce a Covid-19 square meterage restrictions with the new maximum number of guests. Example: If you book a charter for 35 passengers, and government regulations enforced result in the vessel to now only take 25 passengers, the charter will still go ahead with the lower passenger limit and no postponements or refunds offered. 

Duration of the Charter

The duration of the Charter includes the time taken to embark and disembark passengers.

The Operator is not responsible for any delays caused by the late arrival of passengers or delays at the wharf caused by crowds, the arrival of other vessels or any other item beyond its control. It is similarly not responsible for delays at the point of disembarkation for reasons outside its control.

The Operator reserves the right to pull in to the point of disembarkation 10 minutes prior to the scheduled time of disembarkation, at which point music will be switched off.

If the time for disembarking passengers takes longer than 15 minutes beyond the scheduled end of the Charter, the Charterer will be charged for this time and for every 15-minute period thereafter pro rata of the vessel charge. If the Master is required to vacate the disembarkation point in order to let other vessels berth, this time will also be charged for at the same rate.

If the Charterer seeks to extend the duration of the charter, during the Charter, this extension will be at the sole discretion of the Master.

Any such agreed extension will be paid for by the Charterer before the end of the Charter by cash or credit card, taken from the bond, Credit Card or invoiced to the client the following business day with payment to be made within 7 days. The amount will be pro rata of the vessel charge.

If the hirer requires access to the vessel prior to the commencement of the time of charter (music set up, stylist etc), this may incur a fee equivalent to the vessel hire.

Suitability of the Vessel

It is the responsibility of the Charterer to inspect the vessel at some time prior to the Charter to determine suitability.

It is the responsibility of the Operator to present the vessel to the Charterer, at the time of the Charter, in the condition agreed to at the time of this inspection.

Garbage

Bin liners are provided for the disposal of garbage. Failure to use them for disposal of all garbage may result in the Operator exercising his rights under Clause ...

Decorations

If the Charterer wishes to decorate the vessel, this must be done without the use of pins, adhesive tape, tacks or anything which would leave a mark on the vessel; the string is suggested as an alternative. Time for this must be negotiated in writing as turnaround time available may be less than 1.5hrs in high season.

Alcohol

Rowdy or unruly behaviour, as a result of excessive consumption of liquor, is against RSA Law and offenders may be liable to prosecution. All leftover alcohol will need to be collected the following working day. It is the responsibilityy of the Charterer to ensure that the RSA Laws are complied with, in particular, to ensure that alcohol is not served to those in the Charterer's Group who have already had a sufficient amount, are intoxicated or who are under the age of 18 years. Substantial food must also be brought on board by the Charterer or have organised catering to be supplied during the Charter. If catering has not been organised prior to departure and the Charterer arrives without substantial food the vessel will not leave your pick-up point.

If any of the Charterer's Group exhibits any of the following behaviour: Aggressive or anti-social behaviour, the inability to walk unaided, vomiting, slurring their words, shouting drinks for others over generously, will be deemed to have had a sufficient amount of alcohol. If the Charterer or any members of the Charterer's Group exhibit the above behaviour, the Masster may, at his sole discretion take the following action:

Terminate the Charter by berthing the vessel at the nearest safe location and

Discharging all passengers or, at least, the offending ones;

Summon the Water Police to remove the offending passengers;

Negotiate with the Charterer to agree on some other course of action to resolve teh problem, which course of action must be satisfactory to the Master.

If the Charter is terminated early, as in (i) of this clause, no money will be refunded to the Charterer. Any unruly, rowdy or other illegal behaviours on disembarkation may result in the Charterer's bond being forfeited. 

Restricted Areas

The hiring of this vessel does not automatically give you access to cabins and some other restricted areas of the vessel, unless with permission of the Captain or as specified on your charter contract.

Unlawful Behaviour

Prostitution and illicit drugs are prohibited as per Australian law. Unlawful behaviour is not accepted and charters may be terminated at any time if this occurs.

Jurisdictions and Choice of Law

The law of New South Wales governs this agreement and the parties agree to submit to the jurisdiction of the Courts of New South Wales in respect of any dispute arising between them.

Unsafe Weather

If the weather is dangerous for boating, Sydney Luxury Charter Pty Ltd will decide on the morning of the charter whether the charter will be postponed. The decision is up to the captain. Charterers do not have the right to deem weather as "unsafe". Unsafe weather is not classified as raining, cloudy, windy, cold or unusual rainy circumstances. If Sydney Luxury Charters Pty Ltd declare the the weather to be unsafe, we will notify the charterer responsible for the booking, the morning of the event and work together to reschedule the charter. Rescheduled charters must be within 12 months of the original booking date.

Rescheduling 

Rescheduling of the charter is not always permitted. Rescheduling of the charter must be approved by Sydney Luxury Charters Pty Ltd and is based on availability of the preferred date. Additional costs may be incurred due to changes in the season, type of charter, etc. Rescheduling due to weather conditions, unless indicated by Sydney Luxury Charters Pty Ltd, is unacceptable. The maximum rescheduling of dates per booking is one time.

Responsibility of Customers

To confirm your charter, you must be authorised to make the booking by all persons names on the booking and their parent or guardian for all party members who are under 18 when the booking is made. By making the booking, you are confirming that all persons named on the booking accept the Terms and Conditions and that you will inform the other persons named on the booking of the confirmation details and any other appropriate information. You also become responsible for making all payments due to your booking.

Please note you are also responsible for your party's actions in every manner. If we or our service providers believe your actions or those of your party could cause danger, upset or annoyance to other customers, guests or staff, we our our service providers may end your charter immediately. In this event, we nor our service providers will neither compensate, make refunds nor pay any expenses you suffer as a result.

It is your responsibility to check your event details carefully to ensure that any related charter arrangements coincide with the details you have booked with us as we will not be liable for any costs incurred as a result of any mistakes made by you.

Risk Warning 

There are inherent risks and dangers on board any vessel. All passengers participate in the Charter, entirely at their own risk.

Swimming

Swimming is only permitted during daylight hours when the vessel is stationary and in the absolute discretion of the crew.

BYO Conditions

General Conduct and Safety All Passengers Must:

Sign Off

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Definitions

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